01 Before you book

Consultation and humidity read

A short sit-down before anything happens, where we work out what your hair does in Brisbane rather than what it does in a salon chair.

From
Free
Takes
15 to 20 minutes, or 45 minutes for colour

Every new client starts here, and it costs nothing. We look at your hair dry, ask what it does at eight in the morning between your front door and the car, and ask how many minutes you are honestly willing to give it at home. Then we write a humidity read on your card: how it behaves damp, how it behaves after rain, and what it does in an air-conditioned office all afternoon. That reading is what the cut, the tone and any treatment get built around. If a service will not hold on your hair, this is where we say so, before you have paid for it.

What is included

  • Dry assessment before anything is washed
  • Humidity read written on your client card
  • Honest talk about time and upkeep at home
  • Written price for the service we agree on
  • Patch test booked in if colour is on the plan
Marisa reading a client’s hair at the mirror before anything is booked
Before you book

Free

Free, with no obligation. A full colour consultation runs about 45 minutes and is also free. If you book on the day we hold the time for you.

Book a free consultation

or call (07) 5550 0010

02How it runs

Step by step, in this order

Typical time: 15 to 20 minutes, or 45 minutes for colour. You are told which step you are on.

  1. 01 Sit down with a stylist, hair dry and as it came in
  2. 02 Talk through the last three haircuts and what went wrong
  3. 03 Test how the hair behaves damp and how quickly it swells
  4. 04 Agree a plan, a price and a realistic appointment length
  5. 05 Book the patch test if any colour is involved

03Asked often

Before you book

Not here? It might be on the FAQ page, and if not, ring and ask.

Do I have to book a consultation before my first appointment?

No, but for colour we would rather you did. A cut can be consulted at the start of the appointment. Colour needs a patch test at least 48 hours ahead, so a separate visit saves you a wasted booking.

Will you talk me out of things?

Sometimes. If your hair will not hold a smoothing treatment or a tone will drop out in three weeks, we will tell you at the consultation rather than after you have paid for it.

Can I bring photos?

Please do. Bring the ones that worked as well as the ones you want. Knowing what has already failed on your hair is more useful than knowing what you like.

Book a free consultation

Tell us what your hair is doing and we will fit you in. Or call (07) 5550 0010 and speak to someone now.

or call (07) 5550 0010

This is a demonstration form. Nothing is sent and nothing is stored.